Privacy Policy

Last Updated: December 10, 2025

This Privacy Policy describes how Resolute Organization (“Resolute,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at www.resoluteorganization.com, interact with us online, or communicate with us by phone, SMS/text message, email, or other channels (collectively, the “Services”).

By using our Services or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Contact information – such as your name, phone number, email address, city/state, and any other information you submit through our forms or Calendly bookings.

  • Application / career information – when you apply to join our team or request information about opportunities, such as your licensing status, experience, and availability.

  • Communication content – information you provide in calls, texts, emails, or messages, including questions, feedback, or other details.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and usage information – such as IP address, browser type, operating system, pages viewed, referring URLs, and timestamps.

  • Cookies and similar technologies – small data files stored on your device to help operate and improve the website, remember preferences, and analyze usage.

1.3 Information from Third Parties

We may receive information about you from:

  • Lead providers, referral partners, or marketing platforms that send us your information when you request to be contacted.

  • Publicly available sources or social media platforms (consistent with their terms and your settings).

1.4 Call, Text, and Dialer-Related Information

If you communicate with us by phone or SMS/text:

  • We may collect your phone number, call/SMS logs, call duration, time and date, and related metadata.

  • Subject to applicable law and any required consent, calls may be recorded for training, quality assurance, and compliance purposes.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving our Services – including responding to inquiries, scheduling calls, and connecting you with our team and resources.

  • Recruitment and relationship management – evaluating your interest in joining our team, following up on your application, and maintaining ongoing communications.

  • Communications and marketing – sending you messages about opportunities, updates, training, events, or other information we think may interest you (subject to your preferences and applicable law).

  • Text messages and calls – contacting you at the phone number you provide, including using automatic dialing systems, prerecorded messages, or SMS/text messages where permitted by law and based on your consent where required.

  • Security, fraud prevention, and compliance – protecting our business, enforcing our terms and agreements, and complying with legal obligations.

  • Analytics and performance – understanding how our website and campaigns are used so we can improve them.

3. Legal Bases (Where Applicable)

Where required by law (for example, in the European Economic Area or United Kingdom), we rely on the following legal bases:

  • Consent – such as when you opt in to receive text messages or marketing communications.

  • Legitimate interests – including operating and improving our Services, recruiting and supporting agents, and maintaining business relationships, where these interests are not overridden by your rights.

  • Legal obligations – when we must process or retain information to comply with applicable laws or regulations.

4. How We Share Information

We may share your information with:

  • Service providers and vendors – such as website hosting providers, CRM systems, analytics providers, marketing platforms, and phone/dialer and SMS providers who help us place calls and send messages.

  • Business partners and team leaders – for example, managers or leaders within Resolute Organization who may contact you about opportunities, training, or support.

  • Professional advisors – such as attorneys, auditors, and consultants, where necessary.

  • Compliance and legal authorities – if required by law, regulation, court order, or to protect our rights or the rights of others.

  • Business transfers – in connection with a merger, acquisition, reorganization, or sale of all or part of our business.

We do not sell your personal information for money. We also do not share your personal information for cross-context behavioral advertising in a way that would be considered a “sale” or “sharing” under certain privacy laws. If that changes, we will update this Policy and provide you with any legally required choices.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

  • Operate and secure the website

  • Remember your preferences

  • Analyze traffic and website performance

  • Measure and improve marketing campaigns

You can adjust your browser settings to refuse cookies or alert you when they are being used. However, some website features may not function properly without certain cookies.

6. Text Messages, Phone Calls, and Autodialed Communications

By providing your phone number to us (whether on our website, via Calendly, or in other ways), you agree that:

  • We may contact you by phone call or SMS/text message about opportunities, training, scheduling, support, or other information related to Resolute Organization.

  • We or our service providers may use automatic telephone dialing systems, prerecorded or artificial voice messages, and text messaging platforms where permitted by law and based on your consent where required.

  • Message and data rates may apply. The frequency of messages may vary.

You can opt out of SMS/text messages at any time by replying “STOP” to a message you receive from us.

For help with messages, you may reply “HELP” or contact us using the information in the Contact Us section below.

Opting out of text messages does not necessarily stop all other communications (such as emails or phone calls) if they are permitted by law and you have not opted out of those separately.

7. Your Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, such as:

  • Access and correction – to request a copy of the personal information we hold about you and ask that we correct inaccurate or incomplete information.

  • Deletion – to request that we delete certain personal information, subject to legal and business requirements.

  • Opting out of marketing – you can unsubscribe from promotional emails by following the instructions in those emails, and you can opt out of text messages as described above.

  • Limit or object to processing – in some regions, you may have the right to object to or request restriction of certain processing.

To exercise these rights, please contact us using the information in the Contact Us section. We may need to verify your identity before fulfilling your request.

Residents of certain U.S. states (such as California) may have additional rights under state privacy laws. We will honor those rights as required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Maintain business records for legitimate purposes

  • Comply with legal, regulatory, tax, accounting, or reporting requirements

  • Resolve disputes and enforce our agreements

When information is no longer needed, we may delete it or de-identify it in accordance with our data retention practices and applicable law.

9. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, use, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take steps to delete it as required by law. If you believe a child has provided us with personal information, please contact us.

11. International Visitors

Our Services are primarily intended for individuals in the United States. If you access our Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other countries, which may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the Policy.

Your continued use of the Services after an updated Policy is posted means you accept the changes, to the extent permitted by law.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Resolute Organization
5701 E Hillsborough Ave
Tampa, FL 33610
Phone: (813) 999-5928